LUMARA FDA Cleared Dermatologists Recommended

FAQs

Please read our FAQs page to find out more.

Compatibility?

The Lumara Panel Plug is compatible with all our Lumara panels for 110v-220v. This Plug is NOT compatible with our VISO or Pads. Please visit our "accessories" for other Plugs

What Power Setting Should I use? (P1-P5?)

We always recommend using the panel at full power (P5) for best treatments. Here is time at each power setting 
P4 (80% power): 6.25 minutes
P3 (60% power): 8.33 minutes
P2 (40% power): 12.5 minutes
P1 (20% power): 25 minutes

What is the Flashing Hertz Setting?

Some studies show flashing treatments may be beneficial as well, however, at Lumara we recommend using the panel without flashing if you are unsure.

Can I use it more then 5 minutes?

Absolutely. There is no harm using the panel longer than 5 minutes. The healing benefits simply tapers off after 5-10 minutes as the cells are fully replenished.

Using it on the body

10-30minute treatments is completely safe. Some users also enjoy the warmth and extra tightness achieved from 10 minute facials!

Is there a warranty?

Yes! We offer a 1 year warranty on our cord

Can I return it?

Absolutely, we offer a 30 day money back guarantee. However, if you do have any issues, please let us know as we're happy to help on the website chat or on a phone call or video chat with you :)

It's bright! Is it hurting my eyes?

It is very bright! However, the red light wavelength is safe for eyes however eye protection is always included for your convenience

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